For all our morning classes you need to cancel your attendance no later than 8.30pm the evening prior to the class.
For all our afternoon classes you need to cancel your attendance no later than 10.30am the morning of the class.
This is in order to give other attendees sufficient notice, if there is a wait-list, that a space has become available. If you fail to cancel the class by this time, you will be considered as a “No Show” to the class. In the event of a late cancel or no-show, you will forfeit the full cost of your session. Cancellations must be done via the ALLFIT app. Repeat “no shows” to any classes will be contacted in the first instance and will be blocked from booking into classes for a week if repeated.
All classes will go ahead regardless of the weather! Only in extreme circumstances, ALLFIT will cancel an outdoor class for this reason and this will be communicated to pre-booked attendees only via SMS. Therefore, if you do not want to attend if the weather is bad, you MUST cancel within the above timeframes to avoid forfeiting your class fee.
It is against rules to give your spot to a friend, you MUST cancel your booking so the next person on the waitlist gets the opportunity to attend the class.Please be ready at the class 5 minutes before your session begins, otherwise, your spot might be given to someone else if there is a waitlist. We cannot guarantee your spot if you turn up any later than this time.